All coronavirus updates at 2Samen


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20 May 2020

Update Coronavirus

In the press conference on May 19, the national government announced that schools and childcare will reopen fully from June 8. This also clarifies the details of the compensation of the costs of childcare in the period between March 16 and June 8.

Costs fully reimbursed

As you may have read in earlier messages from us, parents who continued paying their childcare invoices, will be reimbursed for the costs of daycare/day nursery, playgroup, preschool and/or out of school care (bso) in the period between March 16th and June 8th. On June 8th, schools and out of school care locations will reopen completely, as stated by the government.

  • The compensation of your personal contribution (eigen bijdrage) up to the maximum rates of the government* will be transferred to you directly by the Sociale Verzekeringsbank (SVB). This will happen in June or July. The Tax Services will use the details known to them on their reference date of 6th April.
  • The costs above the max. hourly rates by the government, are reimbursed by 2Samen. This is different for daycare/day nursery and playgroups (kdv), than it is for out of school care (bso):
    • kdv: in daycare/day nursery, playgroup and preschool, we will stop reimbursing the above-fiscal part of the costs from May 11th. After all, these services fully reopened on this date.
    • bso: for out of school care, we will reimburse the above-fiscal part of the costs up until and including 31st May. A number of our customers are only using their bso-contract partially, because children only attend bso on the days they go to school. By reimbursing all parents for the entire month of May – this includes the days they did attend the bso – we also fulfil the compensation for the period between June 1st and June 7th, in which we are still partially open.

* € 8,17 (daycare/day nursery and playgroup) and € 7,02 (out of school care).

Compensation from 2Samen

In our newsletter of April 20th, we mentioned that you would receive the compensation from 2Samen in May. However, this will be in June as the implementation of the arrangements is more difficult than initially thought. When transferring the compensation, we will use the following method:

  •  Are you entitled to € 1,- compensation or more?
    Then you will receive this amount on the bank account known to 2Samen.
  • Are you entitled to less than € 1,- compensation?
    Then we will settle the amount you are entitled to with the next invoice.

Parents who are not entitled to childcare benefit (kinderopvangtoeslag, KOT) will receive the above-fiscal part of the childcare costs from 2Samen in the same manner. As for the reimbursement of your personal contribution up to the maximum rates of the government, the following applies:

  1. It is still not clear if parents without KOT will be compensated by the government. Should this not be the case, 2Samen will reimburse. However, we will only do so once we’re sure the government will not compensate. We therefore ask for a little more patience.
  2. Parents with a Playgroup Benefit from the Municipality (Gemeentelijke Peutertoeslag, GPT), instead of KOT, will be reimbursed by 2Samen.

News – May 4, 2020

On the 11th of May, our daycares/day nurseries, playgroups and out of school care locations will reopen for all children. At our locations, we’ve taken some extra safety measures.

Extra safety measures at locations

For our childcare locations, you will have to take into account several strengthened safety measures to protect the health of children, parents and staff. Every location is different, which means that the measures taken are customised for each location. Therefore, you may receive some additional instructions from your location.

Below, we summarise the most important points for our general way of working:

  • Much attention to hygiene. Surfaces, toys and materials are cleaned more often, there is disinfectant gel available for adults, teachers and children wash their hands regularly and we make sure all spaces are ventilated even more than usual.
  • Stay at home if you have symptoms. Children with one of the following symptoms: nose cold, runny nose, sneezing, throat ache, light cough or a raised temperature (up to 38 degrees Celsius) stay at home. Other children in the family are welcome to come to childcare. With cold symptoms and a fever above 38 degrees Celsius, the child and other members of the family should stay at home. Once the child and members of family have been symptom-free for 24 hours, they are welcome to come to childcare again. For our staff we have the following guidelines: if they have a fever and symptoms, they stay at home and have the possibility to be tested for COVID-19.
  • Adults will keep 1.5 metres distance. There will be no shaking of hands, there is a walking route in the location and possibly a separate entrance and exit. Preferably, you will drop off or pick up your child(ren) on your own, without children that do not attend the location. Children do not have to keep distance between each other and our staff members. After all, that is part of childcare. Nevertheless, we will choose as many activities as possible that do not require physical contact, and will play outside often.
  • Transfer. The transfer of information regarding your child at drop-off and pick-up is limited. We do this to keep your visit to our childcare centre as short as possible. Naturally, we’re happy to be in more extensive contact with you via the phone or the parent portal.

How can I help my child settle in at childcare again?

Our teachers will pay extra attention to the settling in process and starting back up again in a quiet and familiar manner. They will contact you prior to the first day by phone. Our pedagogues have collected several tips, especially for you. These tips are there to help you prepare your child for its return to after school care as well as possible. They are available for daycare/day nursery/playgroup and out of school care.


News – April 22, 2020

In short:

  • As of May 11th, daycares/day nurseries (0-4 years) and toddler playgroups will reopen. You may bring your child on his/her usual days.
  • As of May 11th, out of school care locations (BSO, 4-12 years) will reopen partially. Schools will halve the size of their groups; children will go to school approximately 50% of the time. Children who attend after school care, can do so on the days they attend school. The exact manner in which this will be done, is decided in the coming weeks together with schools. As soon as this is known, you will be informed by school and your out of school care location.
  • Children in special education (primary school-aged) may attend school all days of the week as of the 11th May and may also attend out of school care (BSO) on their usual days.
  • Until and including May 8th, we will only receive children who are using emergency care under the current measures. This emergency care will remain available for a group of these children after May 11th, until further notice.
  • The compensation arrangements, for reimbursement of childcare costs, are extended until at least May 11th.
    Read here about the measures announced yesterday (in English).
    Read here about the most frequently asked questions after the press conference (in Dutch)
    Read here why children play only a small part in the spread of COVID-19 (RIVM, in Dutch)

Healthy and safe childcare

When we open again on May 11th, all current measures will be in force to avoid spreading the virus. We have become used to working with these extra measures in emergency care. When we welcome more children, together (parents, children and staff) we will have to make sure that we keep to the measures as best as possible. We will inform you at a later moment in time about the changes once we’re open. Of course, we will also take into account that children will have to settle back into childcare. You’ll hear from us how we intend to deal with this.


News – April 20, 2020

In  the past few weeks, parties at national level have worked hard to clarify the compensation arrangement for childcare costs in the period of 16th March up until and including 28th April. You’ve received a message about this from us on the 1st of April. In close cooperation with the sector organisations, the government has made an effort to make these arrangements as simple as possible. Of course, the privacy of parents/guardians was an important factor in this. You will probably understand that this took some time.

The way in which parents will be compensated, is now published. In this letter, we’d like to let you know what was decided.

The compensation arrangements

Your childcare invoice consists of several parts. You receive childcare benefit from the Tax Services (Belastingdienst), as well as paying your own contribution. Most parents transfer the entire invoiced amount to us at once. The starting point is and remains: your costs will be fully reimbursed. This is also true for parents who are currently using emergency care and parents who aren’t entitled to childcare benefit.

Who compensates what?

You will be compensated by two parties:

  1. The government will compensate your own contribution up until the maximum hourly rates that the Tax Services reimburse (namely € 8.17 (daycare/day nursery) and € 7.02 (out of school care)). This governmental compensation will be transferred to you by the Sociale Verzekeringsbank (SVB). They will use the account on which you receive your childcare benefit. After a confirmation of the amount, the reimbursement for the period from 16th March up until and including 28th April will be paid at once in June or July. In order to do this, the Tax Services will use the details known by them on the reference date of 6th April. If the closure of childcare centres is extended after April 28th, the payment for the entire period will take place in one go at a later moment in time.
  2. In general, our hourly rates are higher than the maximum hourly rates as above. This part of the costs will be reimbursed by 2Samen. We will transfer this to you in May, on the account which is known to us. This is separate from the usual monthly invoices.

There’s more information about the arrangement (in Dutch) on the government website.


News – March 16, 2020

Until April 6, 2Samen will only provide childcare for parents in so-called crucial professions to keep society running during the COVID-19 outbreak. This is an obligation from the Dutch government. Parents who play an indispensable function for one of these crucial professional groups can also appeal to our services. Our childcare is closed to everyone else.

We urge you not to bring children who have a cold, cough or have fever.

We will do our best to keep our quality as high as possible for people in crucial occupations and will follow up all advices from GGD Haaglanden, RIVM and the national government.

We ask for your understanding for this exceptional situation. More information (in Dutch):


News – March 13, 2020

Yesterday, March 12, at the press conference with Prime Minister Rutte, Minister Bruins and Jaap van Dissel, director of the RIVM, an adjusted advice was issued to combat the spread of the Corona virus.

We hereby inform you about the new measures that apply to all Dutch citizens.

The national government says the following: “Primary, secondary and secondary vocational (mbo) school and childcare will remain open: there are few infections. Moreover, children and young people do not form the group with the highest risks. Moreover, the social consequences of closing these schools are said to be significant and contribute little to limiting the spread. Children who have a cold, however, should stay at home.”

The complete overview of measures can be found here.

The above means that children and employees with a cold, cough, sore throat or fever should stay at home until they are better. If your child has one of these symptoms, we ask you to notify us of your child’s illness. Thanks to this measure, we can continue to provide childcare for all children who do not have any symptoms.

We are in close contact with the GGD (Municipal Health Service) and follow their advice to prevent further spreading of the virus. If you have further questions, please consult the RIVM
website or call the national information number 0800-1351.


News – March 12, 2020

March 10, the GGD Haaglanden confirmed that two employees of 2Samen have the Corona virus (COVID-19). According to the GGD the children did not run any risk. The parents of the locations concerned have been informed by us separately.

The employees involved were not working in a group of children. After being in contact with someone from a risk area, they – at their own initiative – stayed at home as a precaution when they were not feeling well. Due to their adequate action, the number of contacts with children and colleagues is limited. On the day that they still worked, they had no complaints and were not contagious according to the GGD. Fortunately, both employees are now recovering.

Children not a risk group
Children generally have little to no problems with the corona virus and do not form a special risk group. If your child(ren) have no health complaints, they can come to their childcare center. The GGD recommends taking the standard hygiene measures into account:

  • Wash hands regularly
  • Cough and sneeze in the inside of the elbow
  • Use paper tissues
  • Do not shake hands

When to contact a doctor?
It’s important to be alert to the symptoms, in particular if you (or a family member) have been in a risk area or have been in contact with an infected person. If you or a family member has fever (38 degrees or higher) and/or respiratory complaints such as coughing or tightness, contact your doctor immediately.

We are in close contact with the GGD and follow their advice to prevent further spreading of the virus. If you have further questions, please consult the RIVM website or call the national information number 0800-1351.