Girl is chilling and writing a story at after-school care center 2Uilen in the Vogelwijk in The Hague

Complaint form

How annoying that you are not satisfied. We'd love to hear from you about what we can do better!

Do you have a complaint about (the actions of) an employee? Preferably discuss the complaint with him/her first.

If you cannot reach an agreement together or if this conversation does not lead to a satisfactory solution, you can contact our complaints officer by completing the complaint form below. Where possible, do this within 2 months after the complaint arose.

View complaints procedure

Complaint form

You can submit a complaint using this form.

Your child's name(Required)
Can you briefly explain what your complaint is about?
If so: What is his/her name?
Drag or drop files here or
Max. file size: 8 MB.
    Have steps been taken to your satisfaction or is there perhaps already a partial solution?
    Privacy policy(Required)
    With this statement of agreement you give 2Samen permission to process your personal data. The data will be deleted no later than 6 months after the complaint has ended. For more information about how 2Samen handles your data, view our privacy statement.
    This field is intended for validation purposes and should not be changed.