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Complaint form

How annoying that you are not satisfied. We'd love to hear from you about what we can do better!

Do you have a complaint about (the actions of) an employee? Preferably discuss the complaint with him/her first.

If you cannot reach an agreement together or if this conversation does not lead to a satisfactory solution, you can contact our complaints officer by completing the complaint form below. Where possible, do this within 2 months after the complaint arose.

Click our complaints procedure.

Complaint form

You can submit a complaint using this form.

Name(Required)

First name Last name

Email address(Required)

Telephone (during the day)(Required)

Your child's name(Required)

First name Last name

What is your complaint about?

Which location or department?(Required)

Description of complaint(Required)

Can you briefly explain what your complaint is about?

Have you already spoken to someone about this complaint?

If so: What is his/her name?

First name Last name

If so: What is his/her position?

What is the scope of the previous contact?

Would you like to add attachments that relate to the complaint?

Drag or drop files here or

Max. file size: 8 MB.

Explanation of attachment(s)

To what extent has the complaint already been addressed?

Have steps been taken to your satisfaction or is there perhaps already a partial solution?

Do you have a suggestion for a solution?

Additional comments

With this statement of agreement you give 2Samen permission to process your personal data. The data will be deleted no later than 6 months after the complaint has ended. For more information about how 2Samen handles your data, view our privacy statement.

I Agree

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Phone Number

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